Waiting for hub and broadband start date over 2 weeks gone. How do you find out when connection is

MJP · ‎17-02-2022

Trying to get connection date

SammyM · ‎22-01-2018

Hiya @MJP,

I'm really sorry for the delay you have experienced and for the inconvenience has caused.

I can see there was a cease on the line which caused the first delay and then our system failed to place the orders.

They have been placed today and I have made sure that you should be updated here and here within 48 hours with a date the orders will complete.

Please do come back to me at anytime and I can check for an update. I am really sorry for the delay.

If this post resolved your issue please click the 'This fixed my problem' button

Sammy M - Sheffield Team
Plusnet Help Team

dvorak · ‎11-01-2008

Moderators Note

This topic has been moved from Fibre to My Orders

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Re: Waiting for hub and broadband start date over 2 weeks gone. How do you find out when connecti...