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missing router

GonnieNo
Hooked
Posts: 5
Registered: ‎21-09-2018

missing router

upgraded fibre service asked for new hub2 on the first of feb , im guessing the router is still somewhere in china being made ? , what the currant waiting time ?

1 REPLY 1
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: missing router

I'm really sorry about that @GonnieNo

Looks like the button to actually get it ordered and dispatched wasn't pressed Sad

I've just sorted this out for you, it'll be with you within the next 3-5 working days. Let us know if you have any further queries at all.

 Adam
 Plusnet Help Team - Leeds