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reschedule Openreach appointment via SMS

jenni1214
Hooked
Posts: 5
Registered: ‎20-06-2023

reschedule Openreach appointment via SMS

‎09-08-2023 2:18 PM

I have received the message from Openreach to visit my house for installation but no one will be at home tomorrow so I replied to the SMS for requesting reschedule but not getting any reply back. Not sure if they have received my request or not? Any way can I contact for rescheduling the booking?

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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,131
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Registered: ‎01-01-2012

Re: reschedule Openreach appointment via SMS

‎10-08-2023 12:47 PM

Hi @jenni1214 

I'm sorry to hear you've not had a response yet.

It looks like we've been able to activate things remotely for you so there's no need for a engineer now

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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