300 download; 250 on ipad; 70 on laptop; 50 on TV

[#1]

I currently have 300 Full Fibre. My PC connected by wire achieves this.

Laptop, same spec and Windows but via Wi-Fi only achieves 70.

TV in same room only achieves 50 but iPad achieves 250.

any clues why and what I can do to get the full speed on the laptop and smart TV (TCL)

Thanks.

Geoff

[#2]

@knappettg are the laptop and TV connected to the 5ghz or the 2.4ghz band ?

Around 50-70 sounds about right for a 2.4ghz wireless connection. In my experience 5ghz will only handle up to 400Mb unless both client and router are Wifi 6 capable.

[#3]

Moderator's note:
Thread moved from Full Fibre to My Router

[#4]

Many thanks.

How can I tell if I am connected at 2.4ghz or 5?

Can I change this? How do I do that?

[#5 · Accepted solution]

@knappettg How can I tell if I am connected at 2.4ghz or 5?

if you have a Plusnet Hub 2 it should show you in the device list.

Can I change this? How do I do that?

That depends on the device i.e laptop & tv itself. They may not support 5g but if they do , it should be possible to set their wireless settings to '5g preferred'.

[#6]

Thanks. Going into the device list I saw that each device was listed as 5ghz and 2.4ghz. I deleted the 2.4ghz ones. I am now getting 190 download on the tv.

[#7]

Whilst that might appear to work, it's not a permanent fix. The fact that each device shows in both 2.4 & 5 GHz means the device is capable of connecting to either. You need to find out how to try and ensure they don't connect back to the 2.4ghz.   They will likely do that if they see reduced signal strength on the 5 GHz

[#8]

@knappettg 

Is it practical to connect your Smart TV to the Hub with an ethernet cable? That will remove any uncertainty and provide the most reliable connection.

One thing to be aware of as well, is that TV's don't always have very high speed network interfaces. For example, our four year old Sony 4K UHD Smart TV only has a 10/100Mbps ethernet interface. It is not a problem, because it doesn't need a Gigabit port and there would be no benefit if it had one.

Is "only" having 50Mbps on your TV actually causing you any practical problems?

[#9]

@MisterW 

The fact that each device shows in both 2.4 & 5 GHz means the device is capable of connecting to either. 

A device name may be listed more than once with either 2.4, 5 GHz or both; but not using the same MAC address, randomised device MAC address would account for multi listings.

Edit: Device can only be deleted if they are not connected.

[#10]

randomised device MAC address would account for multi listings.

@Dan_the_Van if they're on the same band , then yes. However, the MAC addresses for the 2.4ghz & 5ghz NICs on a particular device will be different.

[#11]

@MisterW 

However, the MAC addresses for the 2.4ghz & 5ghz NICs on a particular device will be different.

I do not believe this to be correct

Raspberry pi with a 2.4 and 5 GHz connection

wlan0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.10.223  netmask 255.255.255.0  broadcast 192.168.10.255
        inet6 fe80::ba27:ebff:fe7d:6155  prefixlen 64  scopeid 0x20<link>
        ether b8:27:eb:7d:61:55  txqueuelen 1000  (Ethernet)
        RX packets 85794  bytes 26622044 (25.3 MiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 44858  bytes 19820117 (18.9 MiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0


wlan0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.10.223  netmask 255.255.255.0  broadcast 192.168.10.255
        inet6 fe80::ba27:ebff:fe7d:6155  prefixlen 64  scopeid 0x20<link>
        ether b8:27:eb:7d:61:55  txqueuelen 1000  (Ethernet)
        RX packets 847  bytes 493779 (482.2 KiB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 747  bytes 165849 (161.9 KiB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

[#12]

@Dan_the_Van my apologies, you are correct!. I was confusing the device MAC with the router MACs. The bands on my  router have different MACs

[#13]

@Dan_the_Van 

Out of interest, which parts of the Raspberry Pi screenshot that you posted above indicate which connection is 2.4GHz and which is 5GHz?

Apart from the number of packets and bytes sent and received, I am struggling to see any other differences between the two?

[#14]

@Mr_Paul 

It is to show the MAC address b8:27:eb:7d:61:55 of wlan0 is the same regardless of the band connection.

Dynamic/Static/Fixed IP Address are allocated against MAC Address NOT device name/hostname

[#15]

There is a 11m run from TV to router through a wall which has a conduit for an old telephone cable. I will get a 12m cat 8 cable and try it.

TV is performance is fine. But as I have 500 fibre I thought it worth getting the best I could.

Geoff