Asus DSL-AX82U settings with Unlimited Fibre Extra (not full fibre)

[#1]

I’m on Unlimited Fibre Extra with old TP-Link router.

Last week I’ve got myself a DSL-AX82U router.

Ever since then I have tried to get my Asus DSL-AX82U Router to work.

I followed lots of advice and tips in the Plusnet Forums and online, checked cabling.

As soon I connect our old TP-Link router with the same ethernet cable I use with the Asus router, it connects straight away to the internet.

I must have hard reset the router at least 10 times. Nothing works.

I applied exactly the same settings as on the TP-Link router and it says “Disconnected”

The funny thing is that when I hit DSL button next to WAN I can see that modem is talking outside to DSL Router broadcom, I can see upload and download rate changing.

Also in the settings, when I apply them (including my static IP) I see DNS addresses, but at WAN IP I see 0.0.0.0.

Any ideas anyone?

I am very grateful for any help.

Some screenshots attached

[#2]

The first thing I noticed is you should have get ip address switched to yes- even if you do have a static ip.

i will have a look at other settings tomorrow.

And you have also messed around with your ip range/default gateway!

[#3]

Thank you for a swift response!

Hmm, I didn't mess up with def gateway.

These are the working settings from old TP-LINK router, copied carefully digit by digit.

[#4]

It will get corrected when you change get wan ip automatically

[#5]

Also what do you have the router plugged into? 

it should be a rj11 dsl cable into the phone master socket / filter.

[#6]

Changed. No go

[#7]

I also have 802.1Q enabled.

ppp  authentication I have as CHAP

[#8]

Interesting! 

When i changed 802.1Q to on, i got "invalid account or password. ...." (screenshot)

I will change PPP to Chap.

[#9]

Router (just like the previous one) is connected with brand new RJ-11 to a completely new socket with filter built-in, both replaced as a precaution by OpenReach engineer about a month ago.

[#10]

1 strange thing i've noticed is that i wanted to hook up my old Plus.Net Hub One which i haven't used for ages and i had a similar situation where DSL signal was discovered but no broadband. (same, untouched settings)

I guess i will give Plus.Net helpdesk a ring tomorrow.