Attempting To Connect Tablet - Access Point Temporarily Full
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Attempting To Connect Tablet - Access Point Temporarily Full
16-02-2022 1:17 PM
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I'm attempting to re-connect an Android tablet but it won't connect and I'm receiving the message Access Point Temporarily Full. It's a tablet that has previously been connected OK and even earlier today was working OK. Does anyone have any suggestions please?
Re: Attempting To Connect Tablet - Access Point Temporarily Full
16-02-2022 1:22 PM
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That's caused by the router failing to allocate an IP address.
What make/model of router are you using ?
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Re: Attempting To Connect Tablet - Access Point Temporarily Full
16-02-2022 1:24 PM
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It's a Plusnet router but I can't see a model number on it.
Re: Attempting To Connect Tablet - Access Point Temporarily Full
16-02-2022 1:27 PM
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A quick Google and it looks like it's a Hub Zero. It looks like this.
Re: Attempting To Connect Tablet - Access Point Temporarily Full
16-02-2022 1:34 PM
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Ah! How many other devices do you have connected ?
I believe the Hub Zero has a limit on the number of devices , 12 rings a bell but I'm not sure...
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Re: Attempting To Connect Tablet - Access Point Temporarily Full
16-02-2022 1:39 PM
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In total, quite a few, 12 or more could be possible, but actually in use at the moment, probably about six or seven that I'm aware of - three mobile phones, two laptops, a printer and the tablet that we're trying to re-connect. I'm going to try switching some of them off now to see if that helps.
Re: Attempting To Connect Tablet - Access Point Temporarily Full
16-02-2022 1:43 PM
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It may take the router a while to lose the DHCP allocation for a device that you turn off, so you may not be able to connect another immediately
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Re: Attempting To Connect Tablet - Access Point Temporarily Full
16-02-2022 1:54 PM
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I don't know if/where the control is on a Hub Zero, I would guess in the advanced network setings but presumably selecting 'Renew Lease' (assuming it has the option) would clear out the unused stuff?
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Re: Attempting To Connect Tablet - Access Point Temporarily Full
16-02-2022 4:30 PM
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@CymruToon - almost certainly due to the hardware limitation on number of devices a Hub Zero will allow you to associate simultaneously.
I've arranged dispatch of a more recent router that should resolve the issue.
Bob Pullen
Plusnet Product Team
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Re: Attempting To Connect Tablet - Access Point Temporarily Full
16-02-2022 7:16 PM
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Thank you everyone for your help. Switching off some devices did work but hopefully the new router will be a better solution. Thatnks again.
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