CCTV not connecting to hub2 router

nicanddes · ‎24-04-2022

Just upgraded from hub1 to hub 2 router and my Ezviz cctv WiFi cameras won't connect. Went back to hub1 and all fine. Cameras have been reset to wipe previous settings but still no joy on hub2. Cameras are 2.4GHz so I even disabled the 5GHz band of the hub2 to eliminate that but they just don't see the router. Have had to go back to the hub1 for now. Any ideas?

Townman · ‎22-08-2007

Does this help - How to solve Wi-Fi configure failed issue? - FAQ - EZVIZ Support (ezvizlife.com)

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Baldrick1 · ‎30-06-2016

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nicanddes · ‎24-04-2022

Unfortunately not, tried this already

Dan_the_Van · ‎25-06-2007

Did you try making the Hub Two Wireless network name (SSID) the same as the Hub One?

Within the settings of the Hub Two wireless network is the ability to change the mode, the default being one.

It might work, worth a try

Dan

Gel · ‎02-08-2007

You may want to erase the PASSWORD shown above

Broadband Connection Troubleshooter

Contact/Chat : CHAT service often suspended though!
BT Wholesale Speed Test:
PN Network Status:
Land Line Connection_Troubleshooter:

Dan_the_Van · ‎25-06-2007

Thanks for the warning about the password, currently the Hub Two is operating in 'Bridge Mode' so Wireless is turned off.

Dan.

nicanddes · ‎24-04-2022

This did the trick. Setting router to mode 3 enabled the cctv to pick it up, then upped it back to mode 1 and they remained connected. Thanks