Connecting 2.4g CCTV Cameras

[#1]

I have just changed from an EE dual band hub to Plusnet Hub 2, also dual band. The EE hub could be set to separate the 5G and 2.4G bands and this is essential to set up the CCTV cameras using my mobile phone (phone has to be on the 2.4g channel to set them up). I can only find one Plusnet WiFi network to connect the phone to, so there must be a setting in the hub to separate the channels, as there was on the EE hub. Anyone know how this is done?

[#2]

@gmcorner59  The Plusnet Hub2 cannot be configured to separate the Wi-Fi bands. There is only a single network SSID.

[#3 · Accepted solution]

@gmcorner59  temporarily disable 5 ghz on the hub 2 whikst you set up the cameras then reenable it

[#4]

Great. Will give that a go and report back.

Thanks.

[#5]

If that doesnt work, There's also a wifi mode setting. Mode 1 gives the best performance but some legacy devices may not work well. Try mode 2 or even mode 3 if the cameras don't play ball.

[#6]

OK Thanks. My son tells me that he fixed the issue (also has the same Hub) by piggybacking an old Hub with just 2.4gig on with the Plusnet one, though it was for other types of device. Will try your fix first though.

[#7]

@gmcorner59 

A variation if you haven't got an old hub kicking around is to use a cheap single band WiFi extender. See also post 2 here: https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Separate-Bands-with-a-Smarthub-2-or-Pl...: A cheap extender will use less power than an old hub so wil pay for itself well within its guarantee period.

[#8]

Hi. Fixed my issue by turning off the 5g temporarily but your suggestion of the single band extender sounds like a better fix for my Son.