cancel
Showing results for 
Search instead for 
Did you mean: 

Firmware update time - can it be changed?

FIXED
mattio
Newbie
Posts: 3
Registered: ‎12-07-2024

Firmware update time - can it be changed?

Hi all. Is it possible to change the time firmware updates are done? The current 2am time interrupts other things in my house and I'd prefer to set it as a daytime update if possible. Thanks

5 REPLIES 5
Dan_the_Van
Hero
Posts: 3,150
Thanks: 1,568
Fixes: 90
Registered: ‎25-06-2007

Re: Firmware update time - can it be changed?

Fix

@mattio welcome to the community

Firmware updates do not happen that often

 

Update
Firmware version:	v0.10.00.04201-PN
Frimware updated:	30-Jun-2023

Update
Firmware version:	v0.08.00.08297-PN
Firmware updated:	31-Oct-2022

Update
Firmware version:	v0.06.00.12134-PN
Firmware updated:	16-May-2022

Original
Firmware version:	v0.05.03.07154-PN
Firmware updated:	Unknown

 

This is the history for my Hub Two

HTH

Edit: there is no setting on the Hub to change the update time or disable them.

mattio
Newbie
Posts: 3
Registered: ‎12-07-2024

Re: Firmware update time - can it be changed?

Thanks Dan, it must be something else that's shutting it down then! 

Dan_the_Van
Hero
Posts: 3,150
Thanks: 1,568
Fixes: 90
Registered: ‎25-06-2007

Re: Firmware update time - can it be changed?

When you say shutting it down, are you talking about the Hub having overnight disconnects or Hub restarts?

If it's the Hub hopefully the event log will tell the story,.

From the home page navigate Advanced Settings >Technical log >Event log. If you click on export it creates a file.

Attach it to a post and I'll take a look to see if it's something obvious

mattio
Newbie
Posts: 3
Registered: ‎12-07-2024

Re: Firmware update time - can it be changed?

Dan_the_Van
Hero
Posts: 3,150
Thanks: 1,568
Fixes: 90
Registered: ‎25-06-2007

Re: Firmware update time - can it be changed?

Overnight there was this event

01:36:10, 12 Jul. DSL Link Down: duration was 497450 seconds

DSL link is between your Hub and the Green cabinet. It could just be a result of the DLM (Dynamic Line Management) re-sync of your connection as these usually occur overnight, these are automatically performed by the DLM system and are not always predictable.

Your current line sync is

01:36:48, 12 Jul. DSL Link Up: Down Rate=76056kbps, Up Rate=18756kbps; SNR Margin Down=3.4dB, Up=5.9dB

The previous DSL Link down messages were

07:24:50, 06 Jul. DSL Link Down: duration was 1160 seconds
07:04:24, 06 Jul. DSL Link Down: duration was 20933 seconds
01:15:00, 06 Jul. DSL Link Down: duration was 367606 seconds

Currently not a major issue, however if they start more often it would be worth further investigation.