Anyone know how to fix problem of Wiser Drayton Hub R not connecting to Plusnet Hub 2 router. I am trying both the Wiser end (resetting and reinstalling app), and the Plusnet router (putting on compatibility and legacy mode, closing 5ghz channel), but it will not connect. The connection process from the wiser end runs smoothly from phone app so that app indicates connection made, but then after 20 seconds the app says there is no connection. Looking on the router control panel page there is no record of a link having actually been made. How can I resolve this issue (quite urgent to control heating system as winter comes on).
Also the Wiser hub connected previously to my old Plusnet router hub 1 (and when I initially looked at the control panel page on the Plusnet Hub 2 a connection had been made at some time with the new router but it was not active - no new connection has been possible).
