Hub 2 unable to bridge to Deco E4

[#1]

Had been working perfectly fine with TP-Link deco E4 wired connection. Hub2 in bridge mode.

Have reset both hub 2 and deco but Deco is unable to reach internet and hub2 is not recognising the device

Have replaced the ethernet cable with one known to work

Any suggestions

[#2]

Correction S4 not e4

[#3]

hub2 is not recognising the device

@Jimmyj not sure what you mean by that ?

However, first check that the Hub 2 is actually in bridge mode , its LED should be pink. Then you will need to set the DECO internet connection type as PPPoE and enter your Plusnet username & password. Username is your accountname followed by @plusdsl.net and password is the one used to login to the member centre.