Hub Two band splitting "fix"

[#1]

From reading comments on here...do you think the "fix" for being able to split bands of buying an extender an acceptable response? I shouldn't need to buy another device to enable my equipment to connect to the internet that I already pay for! Plusnet should be either providing the ability to split bands through the router or providing us with extenders to "fix" their issue.

[#2]

@Rosy99 Splitting bands on the Hub2 is not required - it was only required on the Hub1.

[#3]

It is if you want to connect to stuff that only uses 2.4ghz...nothing important obviously, just a car charger 🙄

And it was necessary on the hub1, worked absolutely fine on that!!

So again, why should I have to pay more to have it working?

[#4]

Ah - in that case , temporarily disable the 5Ghz band, connect the 2.4Ghz kit, re-enable the 5Ghz band.

[#5]

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@Rosy99 wrote:
It is if you want to connect to stuff that only uses 2.4ghz...nothing important obviously, just a car charger

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If you go into the Advanced Wireless settings and turn off the 5GHz band you can connect your car charger. You may find that you can then switch the %GHz band back on and the charger will stay connected.

Whether the fact that your charger not connecting to synchronised bands is a router problem or a design weakness in the charger is a debateable point. Either way the Plusnet Hub 2 is a rebadged BT Smarthub 2 with the same 'feature', so don't hold your breath hoping it will change any time soon.