Interrogate a router

[#1]

I recently contacted Plusnet re very slow internet and pages simply not loading. It transpires we have been using up to 15gb a day uploads which we’ve narrowed down to our lodger being on video calls a lot!
Is there a way to interrogate the router to highlight usage for each device over a period. Hopefully that makes sense.
Thank you in anticipation
Plusnet hub one

[#2]

@lbproperties  Welcome to the Plusnet Community Fora.

Yes there is, you need to log into the hub and select My Devices, this will show you a list of devices and the stats you require. If you want more info please advise which nub you are using.

[#3]

@Baldrick1 

The OP stats he has a Hub One, which does not detail a device usage data as you described

EDIT: To view the internet connection overall data usage from the Home page navigate to

Troubleshooting >Helpdesk "Line 11 Data sent/received:"

[#4]

Dan thank you, found that but I think my only option would be to reset the figures each day. Tried resetting and disconnecting the router but the values remain. Out of interest does a hub 2 have the option described by the moderator?

[#5 · Accepted solution]

It does, looks like

HTH

[#6]

Have you checked if you are able to upgrade to a Full Fibre package, with plusnet or a alternative provider to Openreach?

https://checker.ofcom.org.uk/en-gb/broadband-coverage should detail who is available to you

https://www.broadbandchecker.btwholesale.com/#/ADSL should detail Openreach offerings. (Use the address option if you do not have your landline phone number)

HTH

[#7]

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@lbproperties wrote:
… I think my only option would be to reset the figures each day. Tried resetting and disconnecting the router but the values remain. 

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I would simply record the numbers each day and do the maths.

[#8]

Hub2 ordered, thank you

[#9]

It'd be much simpler if there were an option to reset the counters. IMO.

In the past routers supplied by PN used to have that