Lightning blew up my router!

[#1]

It’s been stormy here in Wales and the router took a direct hit! I bought a replacement plusnet router locally and have plugged it in and it appears in the wifi list.
I now need to work out how to login or swap login onto this new router that I bought as I assume it has their details on even if it’s new?
I don’t want to wait two weeks for plusnet to send a replacement

[#2]

Moderators Note

This topic has been moved from Broadband to My Router

[#3]

This took me about 5 seconds to find...

How to Set-Up your New Plusnet Router | Help | Plusnet

...hopefully you should find the info you need - you will need to know your broadband user name and password (usually, that you chose when you signed up).

With the router connected to a PC (or  laptop, tablet, phone, etc) - start by typing 192.168.1.254 into a browser address bar, which should give you access to the router's settings page(s).

You may need the router's own password (different to your account, different to WiFi) to access some settings - this is usually found on the back of the router (sometimes there is a pull-out card, for convenience).

[#4]

@BikeThrottle I also suggest that you contact Plusnet and ask them to associate the 'new' Hub with your account.

[#5]

Wouldn't that only be necessary if it was a replacement Hub1/Hub2 and you wanted Plusnet to manage it? I always used my own routers and I have never contacted  Plusnet about them.

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules.

[#6]

@corringham 

There is an advantage of advising plusnet you have one of their Hubs is the firmware will be kept up to date if it's not on the TR069 system it won't happen.

BTW it is against forum rules not to quote the previous post in full.

• Quotes are a useful way of showing which post/partial post you are replying to.
• You should not quote a full post unless; (i)It’s not the post immediately prior to your reply or (ii)Your post is the first on a new page

[#7]

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@Dan_the_Van wrote:

@corringham 

There is an advantage of advising plusnet you have one of their Hubs is the firmware will be kept up to date if it's not on the TR069 system it won't happen

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So you agree it is only applicable for a Hub1/Hub2 if you want Plusnet to manage it, and not any other router.

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BTW it is against forum rules not to quote the previous post in full.

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I think you mean the opposite. However, when the quoted post is very short I don't see how to cut it down in a meaningful way that saves bandwidth.

[#8]

@corringham 

I clearly said " you have one of their Hubs is the firmware will be kept up to date" why would this mean a third party router?

As to the second part of your post, the point is you don't need to 🙄

[#9]

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@corringham wrote:

BTW it is against forum rules not to quote the previous post in full.

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I think you mean the opposite. However, when the quoted post is very short I don't see how to cut it down in a meaningful way that saves bandwidth.

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@corringham 

I'm pretty sure that rule is to aid reading each post without having to traverse multiple quotes rather than to save bandwidth.

When replying to the previous post there is no need to press the Quote 'button' unless, as @Dan_the_Van pointed out, the new post creates a new page.

[#10]

At the risk of taking this thread further off-topic...

As I'm pathologically law abiding (I've been told I need therapy), I thought I'd check just what the fora rules are regarding quoting. There are in fact only three listed (two appeared earlier in the thread):

• Quotes are a useful way of showing which post/partial post you are replying to.
• You should not quote a full post unless; (i)It’s not the post immediately prior to your reply or (ii)Your post is the first on a new page
• You should always think before using quotes as they can make a thread difficult to follow.

The first of these does in fact allow partial quotes - which I find useful. 

The second does allow full quotes (which I had previously been told were not allowed), but only in some circumstances. In fact it allows full and partial quotes for replies to posts that are not immediately preceding the reply.

The third seems a bit strange as it seems to contradict the first - unless you include a quote and then don't address it in your reply I'm not sure how it makes the thread more difficult to follow. Oh well.

BTW the shortcuts/bookmarks in the Forum Rules thread are broken - clicking on them gives an error!

Oops! 

You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue.

so that's yet another thing that is broken.