Missing the red-tipped ethernet cable?

[#1]

@Dan_the_Van 

I didn't dispute what @Baldrick1 said at the time, but now you mentioned it, I checked my box: it says the same as yours!

I joined Plusnet about a year ago, so maybe the contracts have changed since Baldrick1 first joined PN?

[#2]

@Mr_Paul 

I joined free online in 2003, I don't recall that message before

Dan

[#3]

@Dan_the_Van 

I think that it depends on when you received the Hub2, (or had it replaced by Plusnet)?

BT's "rules" changed in December 2019.

Obviously in 2003 you wouldn't have been using a Hub2, so possibly when you re-contracted at some point since then?

[#4]

There’s difference between asking for it back and charging for it if it’s not returned. Have you seen any reference to the implications of failing to send it back?