Move from John Lewis to Plusnet - can I use my existing router?

[#1]

@jab1  You're right,  I blame Andy Murray for keeping me up late.😁

[#2]

@RealAleMadrid 

I never ask dumb questions as I already know the answer, my problem is sometimes I give a dumb answer 🙄.

It's an age thing 🙁

Dan.

[#3]

@Dan_the_Van  Sorry for the confusion. As @jab1  has pointed out my post  msg #14 was meant for @g101 🙄

[#4]

Thanks again for all the advice.  I am still confused though.

I am happy to use either router just as long as the broadband works - @Dan_the_Van recommended using the new Plusnet router as that will receive firmware updates and makes good sense.  

I have already got the new router working with the new password etc. which came with it from Plusnet - what I was hoping to do was somehow not have to pay for engineers to come out and sort out our home alarm and CCTV which both use the internet.  I wondered whether it would be possible to somehow rename the new router so that the alarm and CCTV would continue to work without the need for anything else.  I have found the Plusnet manager page and I can see where to change the Wireless network name and Wireless Password but as the JL router is now no longer working I am thinking that there is no alternative but to use the new Plusnet password anyway.  Am I missing something obvious?

Thanks  

[#5]

Am I missing something obvious?

@g101 you are confusing the wireless password with the other ones.

To explain, there are 3 sets of credentials

1) a broadband username & password - which is what the router uses to connect to the internet ( the Plusnet router will get this information automatically the first time it connects )

2) an admin username & password that YOU use to access the configuration pages of the router ( shown on the card on the back of the router )

3) a wireless name & password which YOUR devices use to connect to the router

You can change the wireless ones without affecting the other two, so changing them on the Hub 2 to match the old JL hub will allow your existing devices to connect without changing them. This will not affect the Plusnet Hub connecting to the internet.

[#6 · Accepted solution]

@g101 

There should be a label on the old hub giving you the wireless username (SSID) and password. Simply enter these in the new Plusnet hub wireless settings and save.

[#7]

Thanks to you all for your patience - the Plusnet router is now working but showing as the old JL router.  I assume that changing the settings will apply to both the 2.4 and 5 channels. 

Thanks again to everyone who helped out and apologies it took me so long to get there.

Gav 

[#8]

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@g101 wrote:

TI assume that changing the settings will apply to both the 2.4 and 5 channels. 

Yes, the two channels use the same name and password. It is left to your connected devices to choose which band to use.