cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet Hub Two - hidden networks

FIXED
plinkyplonk
Newbie
Posts: 2
Registered: ‎08-03-2023

Plusnet Hub Two - hidden networks

Hi, I've got the Plusnet Hub Two, I've just been analysing the wifi channels in use around my home (to work out the best channels to use)

It looks like the Plusnet Hub is putting out a 'hidden' wifi network on the 2.4 Ghz band and the 5 Ghz band (even though I've got 5ghz turned off). I'm pretty sure its the Plusnet hub because the 'hidden' networks are exactly the same strength and channel as the official ones, and they disappear when I turn off the hub.

What are they and how do I get rid of them? 

Thanks

4 REPLIES 4
Baldrick1
Moderator
Moderator
Posts: 12,436
Thanks: 5,601
Fixes: 430
Registered: ‎30-06-2016

Re: Plusnet Hub Two - hidden networks

Fix

@plinkyplonk  Welcome to the Community forums.

This is an unused feature from the BT Smarthub 2, it is used as the mesh backhaul on the BT version. It is not used on the Plusnet version. Hopefully it will be removed from some future firmware update.

The only way to switch them off is to turn off both wireless bands  using the global WiFi switch in the advanced wireless settings. Note that switching off the individual bands will not remove them.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

plinkyplonk
Newbie
Posts: 2
Registered: ‎08-03-2023

Re: Plusnet Hub Two - hidden networks

Ok, thanks. At least I know now.

While I'm here one other little question: Is there any way to set the Wifi to a channel other than 1, 6 or 11?

jab1
Legend
Posts: 19,267
Thanks: 6,341
Fixes: 290
Registered: ‎24-02-2012

Re: Plusnet Hub Two - hidden networks

There is - I think, don't use a PN Hub, so can't confirm, but there is little point in doing so as those are the only non-overlapping channels.

John
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,930
Thanks: 5,017
Fixes: 317
Registered: ‎04-04-2007

Re: Plusnet Hub Two - hidden networks


@plinkyplonk wrote:

Ok, thanks. At least I know now.

While I'm here one other little question: Is there any way to set the Wifi to a channel other than 1, 6 or 11?


No, not with the Hub Two.

As has been mentioned, 1, 6 and 11 are the only 2.4GHz channels that don't overlap.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵