Possible router issue
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Possible router issue
05-05-2024 8:49 PM
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Re: Possible router issue
06-05-2024 9:37 AM - edited 06-05-2024 9:51 AM
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I believe there was a problem on some parts of the PN network on Wednesday evening which caused poor / slow network perfromance - perhaps your issue was related to that..? see Think Broadband Forum
Edited to add this link too ... Is-there-a-network-problem
Re: Possible router issue
06-05-2024 10:33 AM
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Thanks for the reply. I did glance at the forums but didn't see that....
All fine now it appears.
As an aside should I be letting the router get to 70 days uptime. Whilst the hub2 suits my needs, I'm sure it shouldn't have been that warm. It occ resets the ppoe connection but rarely reboots.
Re: Possible router issue
06-05-2024 11:08 AM
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I am no expert but my understanding is that you should be leaving the router on 24x7 and it shouldn't get too warm.
Check there is reasonably good air flow around the router (so that it has chance to dissipate the heat generated,) if that's ok then I would call customer services and tell them it is getting hot and you are worried about it.
I don't have a Hub 2 router, for mine generally it is recommended that the router is rebooted regularly and I have it is set to automatically reboot once a week. It can help if there are any software issues, it causes tables and software resources to be released/reset so it can help performance, but ought not to be necessary.
If you are on a VDSL (Hybrid Fibre) connection be wary of resetting or rebooting your router as it can cause the network (DLM) to cap your line speed if it happens too often - I am on Full Fibre so that doesn't apply in my case.
Re: Possible router issue
06-05-2024 9:24 PM
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Thanks. I'll likely setup a schedule and reboot every couple of weeks or so. It's not the most expensive piece of kit, so internals mat develop memory leaks etc.
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