Router Blocking a website

[#1]

Hi Everyone, Im wondering if you ever come across an issue like this. I use a website called Kcom trough worked and plusnet router is blocking it. I have tried everything. turned firewall, different IP address, allowing the website.

Any ideas.

[#2 · Accepted solution]

@Barbaranunes Welcome to the forums. When you say the router is blocking it, what do you mean? What message do you get to tell you it is the router blocking it? Can you post a link so others can try?

[#3]

Moderators Note
This topic has been moved from General Chat to My Router.

[#4]

Hi John,

when i  go to troubleshooting and look at events log. it shows me.

So I did not put it correctly. is not the router but my plusnet is blocking it.

I have put the screenshot for the event log.

Any ideas will be appreciated. 

Thank you.

Barbara

[#5]

The message in the log you posted isn't to do with Plusnet blocking you visiting a website, it is blocking someone in South Africa from accessing the administrator interface of your router. Which is probably a good thing to do.

[#6]

Hi Barbara. That snip from your router log shows that it is blocking an incoming packet from an untrusted source - which is entirely what the ROUTER FIREWALL is supposed to do.

Have you previously been able to access the site?

As I asked before, can you actually post the website address, just so I or others can check it?

[#7]

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@corringham wrote:

The message in the log you posted isn't to do with Plusnet blocking you visiting a website, it is blocking someone in South Africa from accessing the administrator interface of your router. Which is probably a good thing to do.

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Thanks for that, @corringham - I was just about to go looking at that IP to check.

[#8]

But this is what happens when I try to upload the website that I need to.

the website is genuine because is for work and we are partners and other colleagues use it without any issues.

[#9]

Just post the link, please @Barbaranunes 

[#10]

www.kcom.com

[#11]

Other than the log message, what else happens when you attempt to access the kcom.com? Does the browser give any message?

[#12]

yes this can't be reached it took to long to respond.

[#13]

That sounds to me like a routing problem, but @corringham probably knows more about that than me. Has your router rebooted recently, and as I asked previously, have you been able to access it in the past?

[#14]

if you put https://87.102.50.139 instead of https://www.kcom.com does it work? (If you get a warning about a certificate, that shows it is actually working)

[#15]

Tried their IP address and it does the same.