Router is blue but not working

[#1]

Says no Internet access

[#2]

Welcome to the forums, @Jaxks . Has it worked previously?

[#3]

Yes only today it let's me connect any device but can't get Internet access

[#4]

OK. How long have you been with Plusnet?

[#5]

Moderators Note
This topic has been moved from ADSL Broadband to My Router.

[#6]

Hi @Jaxks,

I'm sorry to hear that you're experiencing this issue. I've attempted to locate your account but I'm afraid I haven't been able to do so. Please could you send me a Private Message with your username so that we may investigate further?

- Alex, Plusnet Leeds