Router keeps dropping out: "tcp reset attack is suspected"
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Re: Router keeps dropping out: "tcp reset attack is suspected"
20-07-2023 12:02 PM
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Given that "PPPoE is down after 23 minutes uptime" is quite a short time for the PPP connection to be up, there could be an as yet undiagnosed line fault causing the PPP to drop.
Try running through the Plusnet broadband troubleshooter - Quickest way - troubleshoot by text to see if that finds anything wrong.
Re: Router keeps dropping out: "tcp reset attack is suspected"
20-07-2023 2:02 PM
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@Anonymous wrote:
Given that "PPPoE is down after 23 minutes uptime" is quite a short time for the PPP connection to be up, there could be an as yet undiagnosed line fault causing the PPP to drop.
Try running through the Plusnet broadband troubleshooter - Quickest way - troubleshoot by text to see if that finds anything wrong.
Yeah, I've done that and they've confirmed there is a fault of some kind, engineer booked for Monday. Fingers crossed!
Re: Router keeps dropping out: "tcp reset attack is suspected"
20-07-2023 2:25 PM
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@Dan_the_Van wrote:
These messages are a port forward rule to a device which is currently turned off, the connection if from 147.70.179.19 which appears to be M247 Ltd
09:56:10, 20 Jul. IN: ACCEPT [57] Connection closed (Port Forwarding: TCP [192.168.1.66]:39579 <--> [146.90.163.248]:39579 - - - [146.70.179.19]:19388 CLOSED/SYN_SENT ppp3 NAPT) 09:56:10, 20 Jul. IN: ACCEPT [54] Connection opened (Port Forwarding: TCP [192.168.1.66]:39579 <--> [146.90.163.248]:39579 - - - [146.70.179.19]:19388 CLOSED/SYN_SENT ppp3 NAPT)
You've got the IP wrong @Dan_the_Van. The first octet is 146, not 147; it's the OP's public IP address.
The problem is the fact that the line is losing sync. Below are line initialisations from yesterday...
Hopefully the engineer sorts it.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Router keeps dropping out: "tcp reset attack is suspected"
20-07-2023 2:29 PM
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Not a nice picture, @bobpullen 😞
Re: Router keeps dropping out: "tcp reset attack is suspected"
20-07-2023 2:31 PM - edited 20-07-2023 2:32 PM
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@bobpullen wrote:
@Dan_the_Van wrote:
These messages are a port forward rule to a device which is currently turned off, the connection if from 147.70.179.19 which appears to be M247 Ltd
09:56:10, 20 Jul. IN: ACCEPT [57] Connection closed (Port Forwarding: TCP [192.168.1.66]:39579 <--> [146.90.163.248]:39579 - - - [146.70.179.19]:19388 CLOSED/SYN_SENT ppp3 NAPT) 09:56:10, 20 Jul. IN: ACCEPT [54] Connection opened (Port Forwarding: TCP [192.168.1.66]:39579 <--> [146.90.163.248]:39579 - - - [146.70.179.19]:19388 CLOSED/SYN_SENT ppp3 NAPT)
You've got the IP wrong @Dan_the_Van. The first octet is 146, not 147; it's the OP's public IP address.
The problem is the fact that the line is losing sync. Below are line initialisations from yesterday...
Hopefully the engineer sorts it.
I don't really understand what that graph is @bobpullen, but I take it that it means there's a physical issue with the line in order for it to lose sync, rather than a router issue?
Re: Router keeps dropping out: "tcp reset attack is suspected"
20-07-2023 2:37 PM
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@LawTurley - Correct, hence your engineer visit.
Re: Router keeps dropping out: "tcp reset attack is suspected"
20-07-2023 5:14 PM
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sorry for the typo,
inetnum: 146.70.179.0 - 146.70.179.255
netname: M247-LTD-London
descr: M247 LTD London Infrastructure
inetnum: 146.90.128.0 - 146.90.255.255
netname: PLUSNET-DIAL-ADSL
descr: Dial-up and ADSL pool
Dan
Re: Router keeps dropping out: "tcp reset attack is suspected"
20-07-2023 6:40 PM
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@Dan_the_Van - ah, I see now. Had overlooked that there were two distinct IP's starting 146.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Router keeps dropping out: "tcp reset attack is suspected"
24-07-2023 9:15 AM
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@bobpullen wrote:
@Dan_the_Van - ah, I see now. Had overlooked that there were two distinct IP's starting 146.
The engineer has just left and has concluded that it's a problem with the router, and has ordered me a new one. I'm frankly a bit baffled, as i seemed as if you guys were confirming it was an issue with the line/connection not a router problem.
Re: Router keeps dropping out: "tcp reset attack is suspected"
24-07-2023 9:26 AM
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@LawTurley That engineer needs sacking. The graph @bobpullen posted earlier clearly shows network - i.e. OpenReach drops - your Hub has nothing to do with it! Standard OR brush-off when they can't be bothered.
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