Router reboots daily
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Re: Router reboots daily
22-10-2022 7:03 PM
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Currently I don’t think you can view the stats (directly) but they should be visible soon in a firmware update down the road.
@bobpullen may be able to provide a timeframe for the update?
Re: Router reboots daily
22-10-2022 7:27 PM - edited 22-10-2022 7:39 PM
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It is possible to get the connection details from the Hub Two.
You need a device with a web browser with a static IP address of say 192.168.1.50 mask 255.255.255.0 connected to a spare LAN port on the Hub NOT the WAN port
http:// 192.168.1.254 will take you to the home page, then Advanced Settings > Technical Log.
Edit: to get the line speed, Event Log and select category WAN
Come back to me if you get stuck
HTH
Re: Router reboots daily
22-10-2022 8:19 PM
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@RPMozley wrote:
Currently I don’t think you can view the stats (directly) but they should be visible soon in a firmware update down the road.
@bobpullen may be able to provide a timeframe for the update?
Within a month or two.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Router reboots daily
26-10-2022 1:11 PM
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Thanks for the update but I've now gone back to Hub One to try and get the speed back up. As previously suggested, Hub One syncs significantly faster than Hub Two. Figures are as follows:
Hub Two: Down 54.995 Mbps, S/N 6.1 dB. Up 18.998 Mbps, S/N 6.2 dB.
Hub One: Down 54.995 Mbps, S/N 7.8 dB. Up 18.995 Mbps, S/N 6.1 dB.
Previously with Hub One (05/10/22) : Down 61.93 Mbps, S/N 6.0. Up 20.00 Mbps S/N 6.6 dB
From the above, I guess the system has “throttled” the line and it won’t go back up with a re-boot. Also, the download speed on the BT speed tester is just on the minimum speed which would allow a fault report to proceed?
Hopefully this isn’t as good as it gets? Any help would be much appreciated.
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