SOLVED No more than 100 sessions allowed....

[#1]

Had problems connecting to wifi and when tried to login to PlusOne hub I had a message:   'no more than 100 sessions allowed' although everything was.blue light. Phoned Support who told me to switch off router for 65 minutes. After leaving off for 2 hours no change. Checked google and found this old solution:

Try to connect to Hub

Above the '100 sessions message',

"Click on Advanced Settings
Login with your admin password from the back of the router
Click on Continue to Advanced Settings
Select Broadband from the option above
Click Disconnect
Change the username to YourUsername@plusdsl.net
Change the password to your account password
And then click Connect
This should do the trick.

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
         Anoush Mortazavi"

Solved my problem. Thanks Anoush!

[#2]

Sorry for the issues you've had, and I'm glad that one of my old posts helped you fix the issue. 

Feel free to let me know if you need any further assistance at all. 

[#3]

Moderators Note

Thread moved from Broadband to My Router.

[#4]

Hi,

I have the same problem however when I go to login it won’t do anything except state ‘no more than 100 sessions’ any advice welcomed?

Regards Kev

[#5]

Hi Kev,

Probably best to remove your username from your post, a mod may pick up on this. PlusNet and mods can still view it from a non-public area.

Have you tried the steps in the original post and have they made any difference?

[#6]

Kev,

Reboot the router, and as it comes back on line you should be able to follow the steps outlined earlier. 

[#7]

Hi Alex,

Ok I have removed now.

I am unable to login to the router due to the router being unresponsive. It won’t let me into the login page to attempt it.

I will try to directly do this using the Ethernet cable and see if I can do it.

[#8]

I will give it a go, thanks

[#9]

Yep no problem.

The Ethernet is a good thing to do, other thing I would try failing that is a full reset.

Paperclip or holding down the pin the reset hole may fix it.

[#10]

It worked, the router settings were reset so had to input them again.

Now getting the connection through, thanks 👍🏼

[#11]

Sorry to hear you've had issues with setting your router up, but I'm glad to see this sorted now.

Let us know if you need any further assistance.