Splitting 2.4GHz + 5GHz on new router settings
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Splitting 2.4GHz + 5GHz on new router settings
Splitting 2.4GHz + 5GHz on new router settings
13-01-2022 5:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I received my new router today and after setting up most of my devices I've come across a problem with setting up my smart bulbs.
With the previous router I had managed to split the two types of frequencies so that I could choose either 2.4GHz or 5GHz when connecting to wifi, however with the settings on this new router I can't find the option to do this.
The smart bulbs require the 2.4GHz connection in order to work. I've tried switching off the 5GHz connection completely and then attempting to connect the smart bulbs but this did not work either.
Please advise
Re: Splitting 2.4GHz + 5GHz on new router settings
13-01-2022 5:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Splitting 2.4GHz + 5GHz on new router settings
13-01-2022 5:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Presumably you have the new Hub 2, with three Lan ports and a Wan port? You can't seperate WiFi bands, or add 5 to the SSID on those.
You could try altering the Wireless mode, to narrow the frequencies devices can connect to - that should help with older devices.
Re: Splitting 2.4GHz + 5GHz on new router settings
13-01-2022 5:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You can change your old hub into a single band WAP. If you want to try this tell us what hub you have..
Alternatively see this topic https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Separate-Bands-with-a-Smarthub-2-or-Pl...
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Splitting 2.4GHz + 5GHz on new router settings
13-01-2022 5:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Aye that's the one I've got. Already tried messing about with the different wireless modes but still cant get the bulbs to connect.
Re: Splitting 2.4GHz + 5GHz on new router settings
13-01-2022 9:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What bulbs are they out of curiousity?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Splitting 2.4GHz + 5GHz on new router settings
18-01-2022 8:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Splitting 2.4GHz + 5GHz on new router settings
03-04-2022 5:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have to wonder how it's possible to connect a device to 5GHZ wifi if you don't have separate SSIDs for each band. There are 9 devices connected to the router, and they are *all* connected on 2.4GHz.
That isn't peculiar to the Hub 2, it's pretty normal for any router with the same SSID on both bands.
What's peculiar is that you can't separate them!
Re: Splitting 2.4GHz + 5GHz on new router settings
03-04-2022 5:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@baldmosher I don't have a Hub1 or 2, but a Fritzbox 7350 - the bands aren't split on that by default although you can if you want, but my devices, a mix of 2.4 and 5gHz enabled, pick the correct band with no issue.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Splitting 2.4GHz + 5GHz on new router settings