Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
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Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
26-09-2015 3:44 PM
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Quote from: BobJones6789 Thanks for the excellent guide, very useful and my homehub 5 now works! Something to add though, as I spent about an hour playing with it before figuring this out:
The homehub only accepts broadband passwords up to 12 characters long, but plusnet allows passwords up to 16 characters long so if your plusnet password is more than 12 characters long you'll have to change it for it to work with the homehub.
Thanks for this. I certainly wasn't aware of this. Many thanks for sharing this.
Quote from: crazydan7 hi, I am also using the hub5, but does anyone know how I can change the dns servers on this to point to open dns? I know I can do it on each machine manually but surely there must be a way to do this in the hub? cheers
You can configure the DNS settings in the advanced tab section I believe. I'm not home to check this feature but when I am, I will have a little check and report back.
Regards,
NE
Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
29-09-2015 5:04 PM
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Quote Unfortunately for BT Broadband customers, this isn't possible on a BT Home Hub, meaning you'll have to look further down the page for our on-device DNS settings guide.
There is a section in the Advanced Settings
Quote Dynamic DNS
To use a dynamic domain name system (DNS) service, you’ll first need to register with a service provider. The service provider will send you the information that you’ll need to set up your BT Home Hub (including your service username, password and host name).
But I don't think that is what you are looking for.
Quote from: NorthEasterner
Quote from: BobJones6789 Thanks for the excellent guide, very useful and my homehub 5 now works! Something to add though, as I spent about an hour playing with it before figuring this out:
The homehub only accepts broadband passwords up to 12 characters long, but plusnet allows passwords up to 16 characters long so if your plusnet password is more than 12 characters long you'll have to change it for it to work with the homehub.
Thanks for this. I certainly wasn't aware of this. Many thanks for sharing this.
Quote from: crazydan7 hi, I am also using the hub5, but does anyone know how I can change the dns servers on this to point to open dns? I know I can do it on each machine manually but surely there must be a way to do this in the hub? cheers
You can configure the DNS settings in the advanced tab section I believe. I'm not home to check this feature but when I am, I will have a little check and report back.
Regards,
NE
Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
16-10-2015 3:43 PM
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Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
21-10-2015 10:46 PM
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Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
22-10-2015 10:21 PM
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NE
Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
23-10-2015 5:30 AM
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Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
23-10-2015 4:46 PM
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NE
Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
23-10-2015 9:05 PM
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As was mentioned before, change "Enable Smart Setup" to No. Goto >Advanced Settings (you'll be prompted to login if you aren't already) then >Continue to Advanced Settings >Home Network >Smart Setup
Now, changing the Username and Password as described previously (>Advanced Settings >Broadband >Internet) -
When you go to enter both of these, there is some sort of timing on the cursor. If you don't type quickly enough (and I doubt you will be able to), the cursor will jump back to the beginning of the username
So for example if you are trying to enter "myusername@plusdsl.net" if you are not watching you could end up with "usdsl.netmyusername@pl"
Just keep an eye on what you are typing and if the cursor jumps back then move it with the cursor Left and Right keys and then delete the superfluous characters that appeared at the start, move the cursor to where you got to and continue. You may have to do this several times
Similarly with the Password: - You need to click "Show Characters" before you start the password, and note when the cursor jumps, it goes back to "Broadband username"
This is on Firmware version v0.07.03.0814-BT (Type B) (and presumably later, can't say about earlier).
Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
24-10-2015 12:16 AM
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If it is deliberate, BT would probably just grey out those boxes so you can't enter anything in.
Thanks for the tip @Anotherone
NE
Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
03-11-2015 8:24 AM
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Any thoughts gratefully received.
Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
03-11-2015 9:35 AM
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Edit: Just a thought, have a look in the Event Log for CWMP entries, narrow the Category to TR069 if need be.
Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
04-11-2015 2:19 PM
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Quote from: Anotherone Just a thought, have a look in the Event Log for CWMP entries, narrow the Category to TR069 if need be.
Thanks for that. Yes I have been monitoring the TR069 entries and it seems to 'report home' every evening at around 6pm as the following log entries show...
18:06:25, 03 Nov. (7171258.400000) CWMP: session completed successfully
18:06:25, 03 Nov. (7171258.150000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
18:06:23, 03 Nov. (7171255.790000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
18:06:23, 03 Nov. (7171255.780000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
18:06:22, 03 Nov. (7171255.520000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
18:06:17, 03 Nov. (7171249.740000) CWMP: session completed successfully
18:06:16, 03 Nov. (7171249.500000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
18:06:13, 03 Nov. (7171246.120000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
18:06:13, 03 Nov. (7171246.110000) CWMP: Session start now. Event code(s): '2 PERIODIC,4 VALUE CHANGE'
18:06:13, 03 Nov. (7171245.850000) CWMP: Initializing transaction for event code 2 PERIODIC
It does the same every single day but never seems to pick up any firmware update. I am stumped as to why. I can't imagine it's because I am going through an OpenReach modem, but anything is possible.
Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
04-11-2015 5:16 PM
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Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
04-11-2015 5:52 PM
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Quote from: Anotherone Are you sure that what you think is the most recent firmware isn't for the type B rather than type A?
I am currently running "Software version 4.7.5.1.83.8.173.1.6". I believe the latest version is "BT Home Hub 5 (Type A) | Software version 4.7.5.1.83.8.204.1.11" (and there is at least one more prior to that which is still newer than my version).
So I am pretty sure I don't have the latest firmware already.
Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connection
04-12-2015 2:27 PM
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H.
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- Re: Use a BT Hub 2, 3, 4 or 5 on a Plusnet connect...