Which Hub 2 sockets to use with Netgear Orbi 970 Mesh

[#1]

Hi

I have looked around but still a bit confused. I have been lucky enough to have got a new Netgear Orbi 970 mesh system. Currently I have FTTC and a hub 2 . I understand I need to put the hub 2 into bridge mode,(having turn off its WiFi) and then I will just use the Netgear Orbi for WiFi and router. (Will need to enter username etc into Netgear setup.  My question is exactly which connection sockets/plugs I use from the hub 2 to the Netgear Orbi (still have FTTC). When I upgrade to the FTTP can plug straight into Netgear….

[#2]

@Golfman 

When in bridge mode you use any one of the three LAN sockets to connect to the router.. 

[#3]

Cheers for the quick reply

[#4]

Hi all, Further to the above I have now received the Orbi mesh system. Have set it up succesfully using the netgear app. Have put the Plusnet hub into bridging mode and internet side of things is fine. (I Have FTTC) The one issue I know have is that I have Synology NAS drive, which previously was connected directly (wired) to the hub 2, and all worked fine. Now I have directly connected it to the Orbi (wired), and the NAS works fine over the network at home, however now do not have access to the NAS from outside ie away fro the house. I am assuming its some sort of port fowarding issue?  Have tried to set up port fowarding but no different...any one got any ideas...bit of a long shot I know !

[#5]

@Golfman  how did you set up the NAS access with the Hub2?

If it was Quick Connect, have you ran that again since you connected the Orbi?

[#6]

Hi

I seem to remember letting the Quick connect/external access section running and configuring the modem so didnt really have any trouble (apart from some issues on my pc with the anti virus software blocking it till I realised what was happening).

I have tried running QC again but it fails as complains about DNS server address. I have configured this to 8.8.8.8  and 8.8.4.4  as the help pages suggest....the NAS will  not connect to the internet to do any updates etc...so I suspect the Orbi is blocking it somehow!! Tried messing with manually configuring port fowarding settings in the orbi but not had any luck yet

[#7]

Has the NAS got a static address from the old router DHCP rangeand does the Orbi use a different range?

ie 192.168.0.xxx and 192.168.1.xxx ?

[#8]

Thanks for the reply

NAS seems to be assigned 192.168.1.67  and the range in the Orbi is 192.168.1.2 to .254 so within.

Regards

[#9]

@Golfman Looks like the NAS can’t find a way out of your home network.

Do the default route and DNS settings in the NAS match the actual settings of the Orbi router ?

[#10]

---

@Golfman wrote:

... the NAS works fine over the network at home, however now do not have access to the NAS from outside ie away fro the house. I am assuming its some sort of port fowarding issue?  ....

---

Firstly, have you double checked Firewall settings?

Do you have any Ethernet switches in circuit? I mention this as my NAS and PC are both connected to a switch and from the switch to the router. I note that if the PC and NAS are powered up, I can remove the Ethernet connection to the router without it breaking the connection between the PC and NAS. This could cause confusion.

Try switching everything off restart and check that you still have a working internal network. If so, I would assume that this is, as you say, a port forwarding mismatch. Check both the NAS and Router settings.

[#11]

If @Golfman is using Quickconnect then there are no ports to forward and no firewall policy to be changed unless the Orbi has a configurable outgoing setup normally found on commercial routers….

[#12]

@Golfman 

Is the Hub Two light a pink colour and you are setting the Orbi router with the PPPoE login credentials?

Are you using DHCP to set the NAS IP address, for external connections the NAS will need the default gateway set, this will be the IP Address of the Orbi router.

With the Hub Two UPnP is enabled by default; did you manually setup any port forwarding rules?

As a test can you roll back to the original setup with the Hub Two  in modem/router mode with the NAS connected, confirm it works as expected internally and externally.

Once working check the Hub two port forward rules found in >Advanced settings >Firewall >Port forwarding.

A UPnP rule would display a green tick below UPnP

As already stated for outbound connections there are no firewall rule required, Port forward rules are only for inbound connections to a defined device, 

[#13]

Looks like the NAS can’t find a way out of your home network.

Do the default route and DNS settings in the NAS match the actual settings of the Orbi router ?

To be honest Im getting a bit out of my depth with the various settings and what is what.  The orbi has allocated an IP address of  192.168.1.67 to the NAS.  In the NAS settings it shows a default gateway of  192.168.1.254 (LAN). quite what the difference is Im not sure!  The NAS works fine on home network but internet access in and out for the server not happening.

I think I will have to put everything back to how is was before with the hub 2 router and see if I can see some settings.. but am not hopefull. Unfortunately as all the equipment is from different ompanies neither are being helpfull with tech support..all blame each other as expected!!

Quckconnect was all setup and worked fine before. Now trying to run the router configuration from the NAS (which should setup the Orbi....) fails to run, just sits there trying to detect modem it says...

[#14]

The NAS is configured to pick up the DNS address from your router at 192.168.1.254. Whilst this is correct for a Hub 2, from your previous post I suspect that this may be 192.168.1.1 for the Orbi. You need to check, it’s the address that you use to log into the Orbi.

[#15]

I'm wondering if  "just sits there trying to detect modem"  means it can't find a modem or can't find the modem it was originally setup to connect to. If the latter it's never going to work, if the former it's a configuration issue but what you've done so far looks good. Will investigate on my kit...............

Edit : @Baldrick1 may have a point, needs to be checked.  Anyone found a readable Orbi manual ?