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Xbox series x not connecting to network

Alistair12
Newbie
Posts: 3
Registered: Sunday

Xbox series x not connecting to network

Xbox tries to connect using multiple Ip addresses at the same time but router admin page shows it connected as static ip address which seems to change by itself. I've tried everything to fix this problem. Has anyone any ideas on a fix
5 REPLIES 5
outcast
Rising Star
Posts: 92
Thanks: 39
Registered: 2 weeks ago

Re: Xbox series x not connecting to network

Is the router showing more than one IP address because the Xbox is connecting by ethernet AND WiFi ?

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Alistair12
Newbie
Posts: 3
Registered: Sunday

Re: Xbox series x not connecting to network

Xbox is connected by ethernet cable and is showing wired connection. Plusnet advisor sent list of ip addresses it was trying to use. The xbox itself kept flashing up different addresses. Router management page showed static ip address.
Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: Xbox series x not connecting to network

Moderator's note:
Thread moved from Full Fibre to My Router

Moderator and Customer
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If it fixed it,  help others - select 'This Fixed My Problem'

dvorak
Moderator
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Registered: ‎11-01-2008

Re: Xbox series x not connecting to network

what is the problem you're actually trying to address here?
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Alistair12
Newbie
Posts: 3
Registered: Sunday

Re: Xbox series x not connecting to network

Xbox shown as connected using wired connection but will not connect to network. Router management page shows ip address as static, but xbox tries to connect using multiple ip addresses. Sometimes static ip address will change. Will only connect if router is restarted. Has anyone had the same problem and know of any fix.