£2.99 for Unlimited for new customers
Quote from: Mayfly I'm Market 1 and whether I stay or go will depend on the policy PN adopt if/when Ofcom reclassify the markets.
Absolutely !
Other ISPs manage to have pricing schemes which don't charge an additional £7 for the pleasure of inadequate up to 8Mbps speeds on a Market 1, compared to their neighbours who get up to 24Mbps on Market 2/3. It is ludicrous being charged nearly double the cost for one third of the service that other customers on the same 'product' get.
I joined Plusnet back in the days when it was Force9. Back then the reason for joining Force9 was that it was described as "the ISP for enthusiasts", with market leading products with many attractive add-ons built into those products. Over the years, those additional features have been eroded and dropped as each new broadband 'product' was released, and now the current products are a mere shadow of what they once were, despite many of those lost features still being present and active on very old legacy products (or to those who upgraded to more recent products).
It seems that Plusnet have been stagnant for a long time now. There have been hints of new innovations over recent years, with 'trials' for various things, but it seems that very few 'trials' actually seem to get implemented. A typical example of this was the 'trial' of IPv6, that seems like years ago now - but where is it now ?.
I might be stuck being on a 20CN exchange, but my internet usage is evolving, so I am looking for new features which Plusnet are clearly not interested in providing. As things stand, I am increasingly migrating my internet needs elsewhere, and I ALREADY pay for independent hosting for email, domains, webspace, cloud storage, VoiP, streaming TV, and landline phone. Many of these features are available to me as a plusnet legacy customer, but other companies do better email, cheaper domains, larger and feature rich webspace, and include caller display with landline phone. Migrating these services to independent providers also has the side effect of making it much easier to swap ISPs in the future, as there is reduced tie in to the ISPs email address, VoIP phone numbers, etc. Plusnet is reducing itself to merely being the supplier of the broadband connection - which can be done by anyone, when previously it supplied the whole internet experience, but lost it's way.
My next broadband milestone, will be to complete the conversion of my home network to being as fully IPv6 capable as possible.
In order to achieve this goal, as Plusnet still don't provide IPv6, I will initially have to run a IPv6 over IPv4 tunnel to provide internet connectivity, but I don't see that as a long term solution, and the only way around that is to change ISP who does native IPv6 (probably AAISP Home::1) when my 12 month contract with Plusnet is up for renewal.
I need more from my broadband provider, and Plusnet are simply not keeping up with what is on offer elsewhere, and the Market 1 premium is a huge point of resentment.
I also agree with 'JamesM' -
Quote as for phoning up the COT and asking for a reduction, well begging is just not my style.
When I'm ready to jump ship, I will have made my mind up, and I will be gone
I just hope Plusnet can turn things around within the remainder of my contract (June 2014)
