2015 09 30 @23:50 - Portal is down

Townman · ‎22-08-2007

For information...
The PlusNet portal is 'down' in parts. It is not possible to log into the portal due to an internal systems issue. Consequently it is not possible to update the service status page.
PlusNet support is aware and are working on it.
IVR should notify any callers that there is a known issue.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Townman · ‎22-08-2007

@mods,
This thread has served its purpose and is now stale and irrelevant - please trash it.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.