7 Months on.....
7 months after a rather painful migration, I thought I would post an update of my service/treatment from PN.
I am pleased to say that all has been well, very well.
A year ago I was with BE broadband, and receiving 21meg download 24/7 with no disconnections or problems.
Stupidly I changed to BT so I could get btvision.
What an awful mistake!
My download dropped straight away to under 9 meg.
BT told me that under no circumstances would my line hold more than 9 meg, and that there was no way I was getting 21meg for a year before them, despite dozens of calls, and a dozen engineer visits, BT simply would not admit the problem was their end, even though a dozen engineers had also said so, so OI came to PN.
I have had a perfect phone service and broadband ever since.
I am getting around 16 - 18meg download depending on time of day, and considering it is coming down BT's wires and not LLU, thats quite good.
I have no disconnections, a very stable connection, and a low ping.
Thanks alot PN, keep up the good work.
DSL Connection
Link Information
Uptime: 18 days, 15:19:07
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 19,756
Bandwidth (Up/Down) [kbps/kbps]: 888 / 17,690
Data Transferred (Sent/Received) [GB/GB]: 5.82 / 15.70
Output Power (Up/Down) [dBm]: 12.0 / 20.0
Line Attenuation (Up/Down) [dB]: 14.0 / 25.5
SN Margin (Up/Down) [dB]: 14.0 / 3.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 566 / 0
FEC Errors (Up/Down): 4,214,405 / NA
CRC Errors (Up/Down): 47,244 / 47,563
HEC Errors (Up/Down): NA / 2,559,293
I am pleased to say that all has been well, very well.
A year ago I was with BE broadband, and receiving 21meg download 24/7 with no disconnections or problems.
Stupidly I changed to BT so I could get btvision.
What an awful mistake!
My download dropped straight away to under 9 meg.
BT told me that under no circumstances would my line hold more than 9 meg, and that there was no way I was getting 21meg for a year before them, despite dozens of calls, and a dozen engineer visits, BT simply would not admit the problem was their end, even though a dozen engineers had also said so, so OI came to PN.
I have had a perfect phone service and broadband ever since.
I am getting around 16 - 18meg download depending on time of day, and considering it is coming down BT's wires and not LLU, thats quite good.
I have no disconnections, a very stable connection, and a low ping.
Thanks alot PN, keep up the good work.
DSL Connection
Link Information
Uptime: 18 days, 15:19:07
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 19,756
Bandwidth (Up/Down) [kbps/kbps]: 888 / 17,690
Data Transferred (Sent/Received) [GB/GB]: 5.82 / 15.70
Output Power (Up/Down) [dBm]: 12.0 / 20.0
Line Attenuation (Up/Down) [dB]: 14.0 / 25.5
SN Margin (Up/Down) [dB]: 14.0 / 3.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 566 / 0
FEC Errors (Up/Down): 4,214,405 / NA
CRC Errors (Up/Down): 47,244 / 47,563
HEC Errors (Up/Down): NA / 2,559,293
Well, its 10 years for me with Force 9 (now plusnet of course) - live in south Yorkshire so the local internet company is brilliant
Did have a problem over Christmas with intermittent drop of internet - what can I say - handled really well by plusnet - and now sorted - the staff there are great - well done to you all
William
Did have a problem over Christmas with intermittent drop of internet - what can I say - handled really well by plusnet - and now sorted - the staff there are great - well done to you all
William
Some people have better things to do - unfortunately I am not one of them
Quote from: pierre_pierre well welcome to the Forum at last, where have you been
Actually I just got back from a short walk this afternoon - about 8 miles as I decided not to take the short way back and it was getting a bit dark when I got back to the car
Hi Devonian,
Thanks for the feedback, nice to know things are going well.
Also, welcome to the forum williamward.
Jojo
Thanks for the feedback, nice to know things are going well.
Also, welcome to the forum williamward.
Jojo