8 Week to get a TeleLine/ADSL - REALLY ??
I'll check Monday/tue/wed/thur morning and as soon as I see it live, I will post on here, and update my open ticket, so hopefully you will see it and then raise the order...
Be interesting to see how soon BTOR cancel the order and give the spare pair to another customer!
Be interesting to see how soon BTOR cancel the order and give the spare pair to another customer!
OMG !!!!!! 
YOU CANT MAKE THIS S**T UP !!!!!
We now have no tele line, and most importantly, NO INTERNET!!!!!!!!
Broadband is off, and the tele line is not our number !!!!!!!!!
So just raised a fault with PN tech support, which of course, means another 2 days before BTOR look at the issue!!!!
We got no internet, but do have dialtone, and got a number, no idea who it belongs to !!!!
UNREAL !!!!!
YOU CANT MAKE THIS S**T UP !!!!!
We now have no tele line, and most importantly, NO INTERNET!!!!!!!!
Broadband is off, and the tele line is not our number !!!!!!!!!
So just raised a fault with PN tech support, which of course, means another 2 days before BTOR look at the issue!!!!
We got no internet, but do have dialtone, and got a number, no idea who it belongs to !!!!
UNREAL !!!!!
We are now back online....
BTOR guy just been to the house....
Here is what happened yesterday on our newish line
BTOR guy in the exchange can see our 'pair' in the frame, new block of 50. The only connection in that frame.
BTOR guy pulled out the wires and left lose to dangle, as 'management' said no one is to use the new frame, as the frame looks nice and neat without any connections in it... BT Group really do employ complete plums!
At same time yesterday, BTOR guy went to the Cabinet, and swapped our connection with another connection...
So Fred at number 52 (example) now has our telephone line, and we now have Fred's.... I knew I should have made the most of it last night and rang some of those 'h0rny housewives' chat lines! hehe !
Solution:
BTOR guy just been to house, he reconnected the pair in the exchange, went to the cabinet and swapped back the lines, so Fred got his line, and we now got ours, and slowMB adsl is back......
Just hope fred didn't call any of those numbers I thought about calling !!!! 😉 😉
BTOR guy just been to the house....
Here is what happened yesterday on our newish line
BTOR guy in the exchange can see our 'pair' in the frame, new block of 50. The only connection in that frame.
BTOR guy pulled out the wires and left lose to dangle, as 'management' said no one is to use the new frame, as the frame looks nice and neat without any connections in it... BT Group really do employ complete plums!
At same time yesterday, BTOR guy went to the Cabinet, and swapped our connection with another connection...
So Fred at number 52 (example) now has our telephone line, and we now have Fred's.... I knew I should have made the most of it last night and rang some of those 'h0rny housewives' chat lines! hehe !
Solution:
BTOR guy just been to house, he reconnected the pair in the exchange, went to the cabinet and swapped back the lines, so Fred got his line, and we now got ours, and slowMB adsl is back......
Just hope fred didn't call any of those numbers I thought about calling !!!! 😉 😉
Hmmmmmm 
Cant order the upgrade through the website
Ticket on hold until 13th May
Seems the last upgrade I tried is saying its on hold until 13th, so I cant re-order today until that is cleared ?!
Cant order the upgrade through the website
Ticket on hold until 13th May
Seems the last upgrade I tried is saying its on hold until 13th, so I cant re-order today until that is cleared ?!
oh well
The BT Group really do mega SUCK !!!
Ian from PN managed to do some stuff on there system yesterday so they could raise an order for Fibre for me.....
Given fibre was showing available to order on websites like: PN, BT Retail, Sky, TalkTalk (didn't check any more)
So my order was raised.....
In less than 10 minutes, the order was cancelled (By BT).....
Soooooooooooo, I wonder If I am right with this?
The Cab is full as I know, is it a case of 1 port becomes available, but anyone who is a BT customer already makes the order for fibre, that customer superceeds any other order for fibre and that customer gets the 1 available port.....
Or......
There is no intention to provide fibre, but more a case of watching over the past year, to see how many residents want fibre by placing orders (and then cancelling them), to see if enough people want the service so they can justify spending the government tax funded investment money on installing a new cabinet given the original dslam is full ? (why install a dslam to cover only 25% of the households??)
The BT Group really do mega SUCK !!!
Ian from PN managed to do some stuff on there system yesterday so they could raise an order for Fibre for me.....
Given fibre was showing available to order on websites like: PN, BT Retail, Sky, TalkTalk (didn't check any more)
So my order was raised.....
In less than 10 minutes, the order was cancelled (By BT).....
Soooooooooooo, I wonder If I am right with this?
The Cab is full as I know, is it a case of 1 port becomes available, but anyone who is a BT customer already makes the order for fibre, that customer superceeds any other order for fibre and that customer gets the 1 available port.....
Or......
There is no intention to provide fibre, but more a case of watching over the past year, to see how many residents want fibre by placing orders (and then cancelling them), to see if enough people want the service so they can justify spending the government tax funded investment money on installing a new cabinet given the original dslam is full ? (why install a dslam to cover only 25% of the households??)
Cheers dude 