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A very unhappy long standing customer

James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: A very unhappy long standing customer

No - That's Market 1+2 pricing.
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: A very unhappy long standing customer

And I am in Market 1 and I could of had it for £8.50 if was a new customer this is what I feel is wrong why couldnt Long standing customer get any saving who spents HUNDREDS at PN for MANY years that is why I am trying to get something back for the loyalty
ITWorks
Superuser
Superuser
Posts: 2,116
Thanks: 739
Fixes: 9
Registered: ‎05-11-2008

Re: A very unhappy long standing customer

Quote from: James
No - That's Market 1+2 pricing.

Hi James not sure what your referring to?, unless i have read it wrong , I was only referring to market 1 and 2 only  , as they were the only ones that could get it at £8.50  (market 3 was £ 5.00).
Regards Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: A very unhappy long standing customer

Any more comments on this regarding that it work pointed out?
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: A very unhappy long standing customer

Hi rookey,
Not sure what you mean by this latest comment? Sorry about that.
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: A very unhappy long standing customer

Hi James not sure what your referring to?, unless i have read it wrong , I was only referring to market 1 and 2 only  , as they were the only ones that could get it at £8.50  (market 3 was £ 5.00).
Why can't we get this deal?
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: A very unhappy long standing customer

Sorry Rookey - I think you misunderstood me.  I was referring to the Wholesale price (what we pay BT to supply a service).
rookey
Grafter
Posts: 572
Registered: ‎23-01-2009

Re: A very unhappy long standing customer

Noooo
You had that as a promotion offer not too long ago