That is good to hear...
I was with Plusnet for many years and was a little sad to switch away when FTTP became available here and Plusnet at that time didn't offer it. They directed me away to EE but my 2 years is nearly up so may switch back in a few months time.
I had always had good support from Plusnet when problems had occurred, and was able to "re-negotiate" a decent contract each year... so I was generally happy. But we were on a long VDSL line only able to achieve 14/1 connection, so we had to jump to FTTP and are now very happy with 74/20 contracted speed.
I like these Plusnet forums, they seem well organised and the mods seem to do a good job. Usually something interesting to read and learn from - I like the more technical threads/forums (sorry fora - I did do Latin at school - shows how old I am. We did do English as well and I was bad at that too.)
It's good to hear balanced comments, people tend to flock to the forums when they have problems either for help or to whine/vent. I was beginning to wonder how bad BT's impact on Plusnet was really, so nice to read your comments.
