Another phishing email apparently from "Plusnet"?
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Re: Another phishing email apparently from "Plusnet"?
21-08-2018 12:20 PM
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Hi @Luzern
What kind of emails have you received at wife@username.plus.com? I've looked through the previous updates on your account and I'm not seeing any emails sent to anything other than your personal address and postmaster@username.plus.com. Upon checking the postmaster settings, it isn't showing that it's pointing to wife@username.plus.com
Re: Another phishing email apparently from "Plusnet"?
21-08-2018 12:40 PM
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On rereading your post, have I incorrectly inferred that you said the email in question which has been confirmed as coming from Plusnet was sent to wife@ ?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: Another phishing email apparently from "Plusnet"?
21-08-2018 1:04 PM
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@Townman Yes to wife rather than username@username.plus.com.
I hope it's not me muddling things with my spinning head!
Re: Another phishing email apparently from "Plusnet"?
21-08-2018 1:25 PM
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So to be crystal clear, you confirm that the email mentioned in post #1 by the OP (which has been confirmed as having come from Plusnet) was also sent to wife@ ?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Another phishing email apparently from "Plusnet"?
21-08-2018 4:44 PM
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@deank wrote:
Hi @Luzern
What kind of emails have you received at wife@username.plus.com? I've looked through the previous updates on your account and I'm not seeing any emails sent to anything other than your personal address and postmaster@username.plus.com. Upon checking the postmaster settings, it isn't showing that it's pointing to wife@username.plus.com
Hi @deank A lot has passed in the last week,personal and PN wise downtime for phone and net. somehow the offending email(s) are missing, and not recoverable, so I'll leave it there.
@Townman Sorry to you too.
Re: Another phishing email apparently from "Plusnet"?
21-08-2018 5:02 PM
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Hi @Luzern
No worries at all, just drop me a tag when you find another email that has been incorrectly sent and I will get this looked into for you.
Re: Another phishing email apparently from "Plusnet"?
28-08-2018 10:24 AM
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@deank I shall be sending you a PM.
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