Approaching user allowance message scrapped?

voyager · ‎26-10-2012

Good evening
I just received a message that I exceeded my user allowance and 5GB were added - with a new period starting tomorrow. What happened to the usual warning message I usually got when approaching my user allowance?
Best regards
Andrea

Anonymous · ‎10-01-2014

You check to see whether or not the message was sent, by looking through the "Closed Questions in the last 30 days"

Gel · ‎02-08-2007

I get them when at 80% usage.

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voyager · ‎26-10-2012

@ purleigh
Thanks for the link!
And nope, no message was sent...

Townman · ‎22-08-2007

They've not been scrapped, but there have been numerous reports of some people not getting them.
DCT as been investigating, but I am not aware of they having found a profile of the problem.

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orbrey · ‎18-07-2007

Usually it's down to the limit being reached before our systems can send out the email - bear in mind usage reporting is around an hour behind, so if you exceed 80% and then your limit within that hour you won't get a warning.
Looks like around 2GB was used between 7 and 9 on the date in question, I suspect that's what pushed it over without the email getting sent. Sorry about that.