Att Adam Walker - Useage
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Att Adam Walker - Useage
25-03-2011 9:21 AM
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is the counter at fault ?
Thanks
Roger
Re: Att Adam Walker - Useage
25-03-2011 9:32 AM
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Re: Att Adam Walker - Useage
25-03-2011 10:15 AM
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downloading......If you check back its 1 Gb a day and maybe up to 4 to 5Gb at weekends.....And as I said out all day on 24th
no Pc on till 7pm......Yes router is WPA and hidden...........
Thanks
Roger
Re: Att Adam Walker - Useage
25-03-2011 10:44 AM
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Re: Att Adam Walker - Useage
25-03-2011 10:50 AM
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Plusnet router and BT modem......
Downloading is done midnight to 8am on one PC......
So looks like the clock useage is gone wrong.....
Thanks info
Roger
Re: Att Adam Walker - Useage
25-03-2011 11:50 AM
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B.
Re: Att Adam Walker - Useage
25-03-2011 1:10 PM
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Re: Att Adam Walker - Useage
28-03-2011 9:42 AM
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Re: Att Adam Walker - Useage
28-03-2011 10:28 PM
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found over the last few days its around 3 to 4Gb but to day its down to 415Mb......So will see how the next few weeks work out.
Its working very well and thanks......
Regards
Roger
Re: Att Adam Walker - Useage
28-03-2011 10:36 PM
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Thanks
Roger
Re: Att Adam Walker - Useage
29-03-2011 10:02 AM
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Queries of this nature do pop up from time to time so I'll go over the usual ground we need to cover. With the majority of the usage being P2P related I think we need to consider router security first. Are you using wireless? if so we'll need to go through looking at your router config and what methods of authentication are being used.
Following that getting some more specific usage data would help. There's a free program called wireshark that should help with this. If you could install this for us and leave it running during the times when you notice an increase in usage. The resulting logs it gives you might not mean much to yourself but if you can get them over to us on a support ticket then we should be able to make sense of them for you: http://www.wireshark.org/
Re: Att Adam Walker - Useage
29-03-2011 10:44 PM
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Re: Att Adam Walker - Useage
29-03-2011 11:14 PM
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the WMR1000v3 has an Internet Traffic Meter option, might be worth turning this on and setting the monthly reset to the same day as your billing Date, this will then show you how much usage your router is seeing so you can compare it to Plusnets count. It will not know about the free hours 12-8 but will show the overall amount, Up and Down.
You can also use it to limit your overall usage, but this is optional.
Re: Att Adam Walker - Useage
30-03-2011 7:20 AM
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Re: Att Adam Walker - Useage
30-03-2011 10:03 AM
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Quote Ok Adam will look at this
No problem, just let me know if you need any more support with this or with getting the logs from wireshark over to us. Re wireless, if you are using that you might want to check that the authentication method is set to WPA rather than WEP.
Adam.
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