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BT Appointment not cancelled, no engineer showed up, no response from PN

userfriendly
Dabbler
Posts: 24
Registered: ‎03-12-2010

Re: BT Appointment not cancelled, no engineer showed up, no response from PN

‎08-02-2011 6:31 PM

Yeah, that. And ... what about this here:
Quote from: _Adam_Walker_
userfriendly
Quote
payment for the service has been taken earlier this month by Plusnet,

Please let me know when you receive the router (which has now been dispatched) and I'll make sure you are credited for this problem.
Adam.
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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,924
Thanks: 862
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Registered: ‎27-04-2007

Re: BT Appointment not cancelled, no engineer showed up, no response from PN

‎09-02-2011 10:28 AM

You might want to check your bill, I had assumed a charge had been made at that point, we didn't charge you until the connection became active.
Please check payments here: http://my.plus.net
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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