Been waiting 7 days for a line, now its here its dead ?
Signed up for Plus net about two weeks ago, even tho I should have gone with good old BT. We were moving house and out old talk talk
could not supply the service here so we shopped around for another provider = PlusNet. We was told we would have a line this Friday
after waiting for 10 days already without a phone line or internet. We get the green light today
I called the number and it rings somewhere?
but not here the phone line is dead so we are still without a phone line or internet. I called Plusnet and the waiting time was 1 hour to report a fault
1 hour this is bad by anyone's time, yep as soon as I hear that I am already annoyed, so I called back to the new account department 30 seconds and I was talking to someone. Looks to me like they want to sell you the product really quick then after sales or if you have a fault your stuffed. I do not recommend using or switching to Plusnet do some research first. I have no idea if this fault was even reported to who it should have been, but if you guys read this I have not even had your service yet and it's bad from the word go.
could not supply the service here so we shopped around for another provider = PlusNet. We was told we would have a line this Friday
after waiting for 10 days already without a phone line or internet. We get the green light today
I called the number and it rings somewhere? but not here the phone line is dead so we are still without a phone line or internet. I called Plusnet and the waiting time was 1 hour to report a fault
1 hour this is bad by anyone's time, yep as soon as I hear that I am already annoyed, so I called back to the new account department 30 seconds and I was talking to someone. Looks to me like they want to sell you the product really quick then after sales or if you have a fault your stuffed. I do not recommend using or switching to Plusnet do some research first. I have no idea if this fault was even reported to who it should have been, but if you guys read this I have not even had your service yet and it's bad from the word go.
Hey guess what, all working and OK now, great I am up with broadband and phone. The engineer said there was a problem at the exchange was working on it from 8.00am and
was here almost 2:30pm thank you for your help, you have another line to put in here soon this month so I hope that one goes ok.. Thank for your help
was here almost 2:30pm thank you for your help, you have another line to put in here soon this month so I hope that one goes ok.. Thank for your help
Glad to hear this has been resolved for you now! Thanks for letting us know and don't hesitate to give us a shout if we can help in the future!