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Billing texts

Lwio
Rising Star
Posts: 66
Thanks: 16
Registered: ‎12-09-2014

Billing texts

‎24-04-2022 9:37 AM

Not a big problem but could you set your billing reminder texts to be sent out a little later in the day. 8:30 am on a Sunday.

I need to keep do not disturb off. Not a biggie but 10:30 would be better. Thanks. 

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,676
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Registered: ‎21-04-2017

Re: Billing texts

‎24-04-2022 1:38 PM

Texts about billing are like any texts we send about a service which could be anywhere between 8am to 10pm. Not something we can manually change I’m afraid. We go into more detail here > https://www.plus.net/help/legal/sms-terms-of-service/

Thanks for the feedback though!

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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