Brilliant Service
I just signed up with Plusnet yesterday, and would just like to offer my heartfelt thanks to Natalie and Ryan for guiding me through the process. I've received more co-operation, common-sense, enthusiasm and support from them in two days than in all my time with Talk-Talk. Great work. 
Welcome to Plusnet and the forum MJH
We are well familiar with the failings of Talk Talk around here
We are well familiar with the failings of Talk Talk around here
I think the thing that impressed me most was the honesty - I asked if I could keep my current number and they said they'd do their level best but couldn't give me an absolute guarantee. That's how I like to do business - you may or may not get everything you want, but you know exactly where you stand. I was also impressed by their patience and friendliness. Plusnet obviously takes customer relations training seriously. Pity other companies didn't do the same.
