Broadband speed
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Broadband speed
16-02-2022 12:25 PM
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Re: Broadband speed
16-02-2022 1:59 PM
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First of all put your phone number in here, obscure the phone number and post the results here so that we can have a look at your estimated speed. https://www.broadbandchecker.btwholesale.com/#/ADSL
Also advise which Plusnet product you are on, ADSL or Fibre.
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Re: Broadband speed
on 16-02-2022 5:24 PM - last edited on 19-02-2022 8:01 AM by dvorak
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Don’t know how to post the result.
Tel is [Removed] and I am on ‘fibre’.
Moderators Note: Personal information removed
Re: Broadband speed
17-02-2022 11:39 AM
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Hiya @Michael56, thanks for getting in touch. I am sorry that you are seeing speeds lower than your neighbours.
I have tested your line and this hasn't highlighted any issues, we are seeing a stable connection and a sync speed of 14mb. Whilst you are towards the lower end of your estimates, you are above your minimum guaranteed.
If not already, I would advise to connect to your property's test socket for a couple of days, just to see if that makes any improvement. You can find further help on this here: https://community.plus.net/t5/Library/Testing-From-The-Master-Socket/ba-p/1322242
let us know how you get on.
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