@CHRIS.... Employ MORE people to answer the phones

[#1]

Quote from: MauriceC

I have simplified the detail to try and show that the BT system is fine and works as designed.  The major difference comes in the money spent on back office services cashback?  E.g.  EE is reported as having spent £15M refitting their back office after major problems last year compared with Plusnet £?

[#2]

Quote from: shutter

Ah... " The Glorious Twelth" ! ! ...  ( grouse shooting begins)

No need to go to Scotland. Sheffield will do. Plenty of grouses there!
( Apologies to our esteemed moderator with all my symphonathy.)

[#3]

There's a dairy farm across the valley from my house and we often hear the sound of gunfire.
Not sure what is being shot at though

[#4]

That is probably the male calfs being shot as they are of no use, or maybe is a rat or mole catcher.

[#5]

mod:note
enough.