Cash Back offers

[#1]

Seems some customers are having problems with cash back offers.

Perhaps a member of staff could explain the procedure for claiming cash back offers.

Thanks

[#2 · Accepted solution]

Hi @gleneagles, hope you're doing well.

We have a helpful guide to our cashback and rewards which may be able to answer many of these cashback queries here

[#3]

@Beyhive 

Thank you for that link.

Should be useful to anyone having problems with cash back offers but the only problem might be if a third party fails to pay the cash back for any reason then the customer is stuck, clearly this is not PNs fault but if there are a high number of complaints re one company perhaps PN should cease using them or at least get them to stop advertising cash back offers for new customers.

😀