Chat isn't available - no service notice

Oldjim · ‎15-06-2007

Checked on two browsers

Strat · ‎14-04-2007

Support Chat is working for me Jim

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine

ITWorks · ‎05-11-2008

I checked in 3 browsers ( FF , Opera , and Chrome) no chat available. Checked again 3 mins later chat available in all three.

Seems when PN chat resources are maxed out ,which won't take long, as staffing is well under resourced, they grey out the chat option.

Regards
Mike

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

chenks76 · ‎24-10-2013

that's the same process that sky use.
when online chat is too busy it says it's not available.
it becomes available when the queue drops to a certain level.

Browni · ‎02-03-2016

Just checked here and working fine (Palemoon x64 with Adblock Latitude)

Live router stats

VileReynard · ‎01-09-2007

Chat works sometimes.

Probably depends on limited Plusnet resources.

"In The Beginning Was The Word, And The Word Was Aardvark."

rongtw · ‎01-12-2010

Chat is working for me now ,, Mad Rush must have slowed down only 10 in queue

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