Code error in support centre help assistant question response messages...
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Code error in support centre help assistant question response messages...
20-11-2016 10:28 AM
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Each time I upload an image in connection with a support query, a code error is generated, as follows:
<br /><br /><a href="//www.plus.net/wizard/attachment.html?contact_id=194483598 >Download Attachment</a>
'"' is missing after 'id_194483598'
Is this a 'known' issue?
Re: Code error in support centre help assistant question response messages...
30-11-2016 9:36 AM
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Hey,
I wasn't aware of this issue. Is this happening whenever you attempt to attach an image to a Support Ticket? When you're trying to to do this, is the ticket with you, or our Support Team?
Re: Code error in support centre help assistant question response messages...
30-11-2016 10:08 AM
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Hey Chris... each time I upload a screenshot image, the code error mentioned above causes all subsequent text to remain part of the live link...
I inspected the page source in the Firefox browser and all the errors are highlighted in red...
This didn't stop me having my issue resolved...
I think it is more of a 'cosmetic' issue than a potential limitation on the support functions...
It will be interesting to see whether the issue can be corrected...
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