Coming back to PlusNet at last!
Slight correction, the suffix has also changed, from -1 to -2. Missed that at first.
Quote from: HPsauce Interestingly the DD reference has subtly altered; the numeric section is the same, but the prefix has changed from PNET to PLUS.
Now changed to "Instruction Submitted", which is the first time I've seen that, hopefully a good sign.
Quote from: HPsauce I'll keep an eye on my PN account as that now says DD "awaiting submission".
Given that such banking processes don't usually progress over a weekend and typically only run daily I wouldn't expect a response back at PN until at least Tuesday.
Setting up DD's is worse than watching paint dry.
Quote from: HPsauce Setting up DD's is worse than watching paint dry.
They're supposed to make it easier..
Since when has watching paint dry been hard work?
I didn't say it was. 
More boring, slow and tedious was "implied" but not explicitly stated.
Still nothing has reached my bank, though I can actually see the old "activated then cancelled by PN" DD in the "historic" section online, so they can get there and be recognised OK.
I wonder if they only send requests in once or twice a week, then collect the responses on the next cycle; no wonder it's slow and causes problems.
Member Centre says:
Submitted, but hasn't been delivered yet, I wonder what delivery service is used.
More boring, slow and tedious was "implied" but not explicitly stated.Still nothing has reached my bank, though I can actually see the old "activated then cancelled by PN" DD in the "historic" section online, so they can get there and be recognised OK.
I wonder if they only send requests in once or twice a week, then collect the responses on the next cycle; no wonder it's slow and causes problems.
Member Centre says:
Quote Your Direct Debit is now being set up with your bank/building society. This can take up to 5 working days.
Payment type: Direct Debit Status: Instruction Submitted
Submitted, but hasn't been delivered yet, I wonder what delivery service is used.
Quote from: HPsauce Submitted, but hasn't been delivered yet, I wonder what delivery service is used.
Still not arrived, so presumably not First Class.
No sign of arrival at my bank today, must have used these stamps 
:
:
Progress at last! 
The DD has reached my bank and has been set up with a start date of today.
Of course at the PN end it's still showing as not set up, maybe next week if they get round to processing the confirmation?
This is as a result of a DD instruction set up DURING BANKING HOURS last Friday, so one day short of a week and still not complete.
If it's always this slow no wonder there are issues with DD's, it's a miracle they get set up in time for billing if each stage takes nearly a week.
I just hope this one doesn't get cancelled like the last one.
The DD has reached my bank and has been set up with a start date of today.
Of course at the PN end it's still showing as not set up, maybe next week if they get round to processing the confirmation?
This is as a result of a DD instruction set up DURING BANKING HOURS last Friday, so one day short of a week and still not complete.
If it's always this slow no wonder there are issues with DD's, it's a miracle they get set up in time for billing if each stage takes nearly a week.
I just hope this one doesn't get cancelled like the last one.
Well one week (5 working days, no holidays) has passed and it's still not completed:
I checked my bank again and the instruction is still there today, not been cancelled!
However, although it's set up PN presumably won't use it until they receive and process the confirmation.
Quote Your Direct Debit is now being set up with your bank/building society. This can take up to 5 working days.
Payment type: Direct Debit Status: Instruction Submitted
I checked my bank again and the instruction is still there today, not been cancelled!
However, although it's set up PN presumably won't use it until they receive and process the confirmation.
Another day, no change, no progress. 