Commenting on library items

Townman · ‎22-08-2007

Just been reading Chris P's new guides to fault finding and sought to comment on one.
The comment box said "You are logged in as Townman"
First attempt was rejected because "You must be logged on"
A later attempt was successful, but an advice notice stated that "comments from non logged on persons must be inspected before being published" even though the comment was marked as being from "Townman".
I think something is a little broke!

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Chris · ‎05-04-2007

Yes, the Library has a few issues, in particular with keeping you logged on. It's on the workstack to get fixed, but other things take priority at the moment.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.

Townman · ‎22-08-2007

Chris,
Thank you for the prompt reply. I'm sure that there are things of a much higher priority. Is there a list somewhere of such know issues that users can consult before providing feedback, thereby lessen the distractions to very busy people? If not, would putting one together be beneficial to avoid reporting (again) what is already known about?
Cheers,
Kevin

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

spraxyt · ‎06-04-2007

I think the second 'comments from non logged on persons …' message is actually a wording error in the WordPress software. It should say 'the first comment from users is subject to inspection …'. Now that you have had a comment approved you should find subsequent comments go straight through.

David