Customer dis-service

[#1]

I can honestly say, ive not had an issue at all with sending email - and ive not requested removal from any blocklists..
The only issues ive had, in sending email has been a typing mistake in my SPF record (which meant Hotmail & some others were panning all my emails) - my outgoing goes directly to the IP according to the DNS records.
i thought the general consensus was that the blocklists are "of little help" and your better off having a well trained anti-spam platform.

[#2]

Quote from: nettsales

@Matt_2k34 - No, it's far simpler than that.  we're validating whether a specific email address exists or not by initiating an email send to it - but NEVER sending an email.  The response codes from the server will tell me whether the address is valid or not and a few more details if it is not.

I suspect this may fail with some mail servers as you will be shown as being in the dynamic IP pool.

[#3]

Hi Adam,
Still looking forward to hearing from you ...
Simon

[#4]

Hi nettsales,
I'm sorry I've not been able to get in touch yet, I should be able to later this afternoon, if not I'll delegate to a capable colleague
Adam.

[#5]

Thanks Adam.  I'm around till 5pm today.  Best number to call is 01793 xxxxxx.
Simon
[Moderator's note by Dick (Strat) Personal info removed from public view but still accessible to Adam.

[#6]

nettsales
Please remove your number from this post, as everyone can see this.
Send Adam a PM with it. Click his name then click send a personnel message (bottom left)
i see this has just been done by a mod
Regards
Mike

[#7]

Thanks Mike & Dick - Sent a PM to Adam anyway.

[#8]

Thanks Simon,
I've received your message.

[#9]

Very dissapointed not to have been contacted by Adam or colleagues yet....
This is starting to feel like a stalling exercise!

[#10]

Morning nettsales,
I had delegated this to a colleague, I'm very sorry you've not been contacted, let me get this to someome else and we'll get you sorted today.
Adam

[#11]

Adam,
you may want to check that they still have the right number for me as I've not heard anything yet...
Simon

[#12]

I'm sorry no-one got back to you, I'll deal with this myself. It's most likely that I won't be free to call until after 1pm can you let me know if threre's a good time in the afternoon?

[#13]

Any time between 1 and 2 is good and between 3 and 5 is also fine,
Thanks.

[#14]

Thanks nettsales,
Speak later

[#15]

Adam,
Still looking forward to hearing from you...