Customer service
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Customer service
16-11-2020 2:06 PM
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No wonder Plusnet so called customer service gets so many complaints. They keep you at arms length and going round in circles . FAQs and robots must be the easiest ways to irritate customers with genuine issues. I have signed up to some additions to my account and have just got a response saying this is backdated to August !
Get a grip Plusnet - if your phones are busy , give customers a proper on line service.
Re: Customer service
16-11-2020 3:27 PM
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Moderators Note
This topic has been moved from Community Feedback to Plusnet Feedback
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Customer service
16-11-2020 8:51 PM
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What are you trying to do?
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