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Domain transfer and E-mail problems

Oldjim
Resting Legend
Posts: 38,460
Thanks: 741
Fixes: 63
Registered: ‎15-06-2007

Re: Domain transfer and E-mail problems

It will also be on a closed ticket on your account
DogSlow
Grafter
Posts: 46
Registered: ‎10-02-2011

Re: Domain transfer and E-mail problems

It will be one of many, but thanks, that's good to know.
DogSlow
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Domain transfer and E-mail problems

Any sign of the messages I've just sent you? I've not received any return messages what so ever and they have reached your mailboxes from our point of view, I've sent one to each of the addresses we set up on Friday including the default address.
Adam.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Domain transfer and E-mail problems

You've managed to make a significant difference Adam - the test emails I sent to his domain have now bounced because of a DNS error.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
jelv
Seasoned Hero
Posts: 26,785
Thanks: 965
Fixes: 10
Registered: ‎10-04-2007

Re: Domain transfer and E-mail problems

In fact:
C:\Users\John>nslookup t******s.co.uk 212.159.6.9
Server:  cdns01.plus.net
Address:  212.159.6.9
*** cdns01.plus.net can't find t******s.co.uk: Server failed

I'd say you are going backwards at high speed!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
DogSlow
Grafter
Posts: 46
Registered: ‎10-02-2011

Re: Domain transfer and E-mail problems

Once again, nothing in the R or the R+J Squirrelmail folders, and nothing on my Outlook account.
DogSlow
DogSlow
Grafter
Posts: 46
Registered: ‎10-02-2011

Re: Domain transfer and E-mail problems

I'm amazed! Cheesy No, not the arrival of e-mail, but this  Huh :
Billing details for Free .uk domain *********.co.uk Changed:
Registration Invoiced changed from to 0.00
Hosting Invoiced changed from 25.00 to 0.00
Hosting Renewal Date changed from 2012-02-14 to 2024-02-14
Renewal choice changed from none to yes

I found these lines hidden away on a closed question, one of the 40 or so that my migration has so far raised.
Reading them it seems that as a result of their shoddy service, someone somewhere has seen fit to credit me with a free registration, and what looks like freee hosting until 2024! Of course in what I'm beginning to see is typical Plusnet fashion, no-one could be bothered to tell me this, they just slipped it onto a screen and passed it on. Even when it's good news, no-one can be bothered to actually talk to a customer unless they've served the 20 minute penance waiting on the phone.
DogSlow
Grafter
Posts: 46
Registered: ‎10-02-2011

Re: Domain transfer and E-mail problems

OMG!
I can only imagine the hordes of toiling techies, their little eyes all red from an entire night of blood sweat and tears.
When my daughter swithced on the PC this morning she said, "Shall I try Outlook Daddy, just for a laugh?" and as if by magic, we were reconnected to the World.
Yes, I HAVE E-MAIL!!!  Grin Grin Grin
Seriously though, thanks to whoever was responsible between 10 last night and this morning. Thanks to those who have tried to help throughout this process. I apologise if I've upset anyone in my rant, but now, maybe, I'll just get on with my life as normal.
DogSlow
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Domain transfer and E-mail problems

Dont shout so loud, some one might here you
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Domain transfer and E-mail problems

DogSlow,
So glad to hear this is sorted, what happened was a carry-over from what happened during the day. Once changes to our domain system had been made (which was the problem in the first place) we just needed DNS to update.
Sorry for the inconvenience.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team